This category of training includes all policies and procedures.

PIMS-01.2_Obligation as PII Processor V2

PIMS-12.1 Data Breach and Notification Procedure



ISMS-13-1Incident Management Policy and Procedure

ISMS-13-3 Incident Playbook


The Singapore Personal Data Protection Act (PDPA) provides a baseline standard of protection for personal data in Singapore.  The PDPA recognises both the need to protect individuals’ personal data and the need of organisations to collect, use or disclose personal data for legitimate and reasonable purposes.

The Act was enacted in 2012.  Amendments to the PDPA was passed in November 2020.

All organisations, including DSMR Group has to comply with PDPA.  It is important for all DSMR Group Employees to understand the requirements of the PDPA as the compliance to the Act requires “whole-of-company” efforts.  A data protection regime within DSMR Group is necessary to safeguard personal data from misuse, and to maintain our customers’ trust in us as we manage their data.

All Employees are required to undertake this e-learning refresher course on the “Introduction to Singapore PDPA”.  It is mandatory for Employee to complete this course and the accompanying quizzes.   Please note that the passing mark for each quiz is 100%.  Employee must pass the quizzes to complete the course.

Happy learning!



The IT Usage Policy describes the Dos and Don’ts of the Employees’ usage of the DSMR Group’s IT systems.   This Policy is included in the DSMR Employee Handbook which has been shared with each employee in DSMR Group of companies.  

It is important for each Employee to understand in detail the IT Usage Policy, and conform strictly to it.

All Employees are required to undertake this e-learning refresher course on the DSMR IT Usage Policy.  It is mandatory for Employee to complete this course and the accompanying quiz.   Please note that the passing mark for the quiz is 100%.  Employee must pass the quiz to complete the course.

Happy learning!



The “Introduction to Singapore PDPA” course covers the following subjects:

o   Objectives and Benefits of PDPA

o   Provisions under PDPA

o   PDPA versus Cybersecurity

o   What is Personal Data?

o   Data Intermediary (DI)

o   PDPA Obligations

The course is divided into two (2) Parts (Topics).  Each Part will come with an e-learning slides follow by a quiz.  The quiz will have 15 Multiple Choice Questions (MCQ).  Please note that the passing mark for each quiz is 100%.  Employee must pass both quizzes to complete the Part

This course and the accompanying quiz for each Part may take an Employee about 30 minutes to complete. 


The IT Usage Policy describes the Dos and Don’ts of the Employees’ usage of the DSMR Group’s IT systems.   This Policy is included in the DSMR Employee Handbook which has been shared with each employee in DSMR Group of companies.

The topics covered by this course include:

-        Policy on confidential and personal information

-        BYOD policy

-        Teleworking policy

-        Unattended and Clear Desk policy

-        Email policy

-        Password policy

-        Internet Browsing policy

-        Software policy, Etc.

This course also covers the various consequences of Employee’s violation of the IT Usage Policy.

This course may take an Employee about 20 minutes to complete.